A founder runs a medical supply company that expanded SKUs from 20 to 650 and has…
A founder runs a medical supply company that expanded SKUs from 20 to 650 and has repeat buyers; another commenter reports reducing monthly churn to under 3% for their subscription business.
Problem it solves. Provides medical supplies to repeat buyers (and for the other commenter, improves subscription retention).
Who pays. medical buyers / repeat buyers (e.g., clinics, hospitals) and subscription customers
Market. medical supplies / e-commerce; subscription/SaaS (second comment)
How it makes money. Product sales to buyers (medical supplies); subscription revenue for the churn comment
Comments describe concrete, plausible traction (expanded SKUs to 650 and repeat buyers; churn under 3% monthly) with no signs of self-promotion or fabricated numbers.
“Started my medical supply company back in April. Very pleased with how it's going! We've expanded from 20 to 650 skus and gained a few repeat buyers. Just trying to get better every day!” ▲ 20
“got our churn under 3% monthly for the first time. not glamorous but imo retention improvements compound harder than anything else over time” ▲ 15